Counseling Services
Precedence EAP will provide up to 6 counseling sessions (in person or virtually) for each employee, spouse or qualified dependent seeking services.
Non-urgent appointments will be scheduled within three to five (3-5) business days of the request either in-person or virtually per client request. Urgent requests will be scheduled within 24-48 hours.
When clients call outside of normal business hours (Mon-Fri 8am-5pm) they will have access to an answering service that will deliver the information to our support staff for prompt scheduling within the next business day.

To schedule an EAP appointment, please call our designated EAP line at (309) 779-2273 or (800) 383-7900.
Quad Cities & Muscatine Locations:
- 1616 Cedar Street, Muscatine, IA
- 1704 E 54th Street, Davenport, IA
- 2560 24th Street, Rock Island, IL
- 4600 3rd Street, Moline, IL
- Virtual/Telehealth appointments available
- Outside-the-area EAP provider network upon request
Support for all of life’s moments
Precedence Inc. EAP providers offer counseling services to help you make healthy changes in your life and learn coping methods to overcome any challenges life throws your way, including:
Coping strategies to better manage
- Depression
- Anxiety / stress
- Anger
- Behavioral issues
Difficult life transitions
- Marriage / divorce
- Parenthood
- Aging
- Employment challenges / job loss
- Loss of a loved one / grief
- Addiction / recovery
Help for relationships
- Marital problems
- Parent-child conflict
- Interpersonal conflict
- Elder care
Managing the emotional aspects of disease and disability
- Physical illness
- Physical injury / loss of abilities
- Chronic pain
- Auto-immune disease
- Disability Support
Healing from trauma
- Disaster or accident
- PTSD
- Physical, sexual or emotional abuse
- Domestic violence
- Identity and self-esteem issues
Customer Service Concerns?
Contact: Stephanie Burrough
Customer Service Coordinator
Precedence EAP
P: (563) 742-2455
E: [email protected]