Our Counseling Services

All employees will be scheduled for an initial in-person confidential assessment/consultation session with subsequent counseling sessions scheduled as needed to resolve the problem.

Both a local number and toll-free number will provide access for scheduling appointments at a choice of several professional office locations.

Precedence EAP will provide up to 6 counseling sessions (in person or virtually) for each employee, spouse or qualified dependent seeking services.

Non-urgent appointments will be scheduled within three to five (3-5) business days of the request. Urgent requests will be scheduled within 24-48 hours.

Licensed counselor providing confidential workplace counseling services through Precedence EAP, supporting employee mental health, stress management, and personal well-being.

When clients call outside of normal business hours (Mon-Fri 8am-5pm) they will have access to an answering service that will record their information and deliver it to our support staff for prompt scheduling within the next business day.

Quad Cities & Muscatine Locations:

  • 1616 Cedar Street, Muscatine, IA

  • 1704 E 54th Street, Davenport, IA

  • 2560 24th Street, Rock Island, IL

  • 4600 3rd Street, Moline, IL

  • Virtual/Telehealth appointments

  • Outside-the-area EAP provider network upon request

Support for all of life’s moments

Precedence Inc. EAP providers offer counseling services to help you make healthy changes in your life and learn coping methods to overcome any challenges life throws your way, including:

Coping strategies to better manage

  • Depression
  • Anxiety / stress
  • Anger
  • Behavioral issues

Difficult life transitions

  • Marriage / divorce
  • Parenthood
  • Aging
  • Employment challenges / job loss
  • Loss of a loved one / grief
  • Addiction / recovery

 

Help for relationships

  • Marital problems

  • Parent-child conflict

  • Interpersonal conflict or troubled relationships

Managing the emotional aspects of disease and disability

  • Physical illness

  • Physical injury / loss of abilities

  • Chronic pain

Healing from trauma

  • Disaster or accident

  • PTSD

  • Physical, sexual or emotional abuse

  • Domestic violence

  • Identity and self-esteem issues

 

On Site Crisis Services

In the event of on-site crises, Precedence will provide a professional counselor to conduct on-site group or one-on-one sessions at no additional fee.

Manager Trainings & Consultations

Employee participating in confidential virtual counseling session through Precedence EAP’s Employee Assistance Program, offering mental health support and crisis intervention services.

  • Precedence will provide 30-to-60-minute sessions to help define the purpose of the EAP, assist managers in identifying the warning signs of troubled employees, and share how to make full use of all EAP services.

  • Managers have unlimited access to EAP counselors for assistance in dealing with troubled employees and/or to discuss performance issues. Management consultation is provided in person or via telephone (client’s choice).